We back all our products with a customer satisfaction guarantee, so we created a fair return and cancellation policy.Īll sales are final. If the item(s) contained in the package arrives damaged, please send photos to and we will process an insurance claim on your behalf. Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should document it when signing for delivery. If you do not receive tracking information from us within seven business days of the lead time specified on the product page, feel free to follow up with us at take full responsibility for any obvious damage to your product caused by wrong packaging or delivering an already defective product. You will receive an email containing the tracking information of your order after the order has been shipped to your location. Shipping and lead times provided on the product page are our best estimates based various factors including order volume, information from our manufacturer, raw material fluctuations, etc., and may vary due to these factors. The product page will contain the most accurate estimate on shipping and lead times. Orders are shipped within five business days from the date of your order unless specified otherwise on the product page. If your item is on backorder or unavailable, we will cancel the pre-authorization and duly inform you via e-mail. Afterward, we contact our suppliers to confirm the availability of the product you are ordering for immediate shipment. This means that your order has been logged in our system and your credit card has been pre-authorized for the purchase. Afterward, we will initiate a full reimbursement should you decline an offer to replace the item with the same item of equal value and assured quality.Īs soon as you place your order with Bulletproof Zone, you will receive an order confirmation e-mail. We will bear the shipping cost for products returned because of product defect, misrepresentation, or false description. For example, if you purchase three items, they will be shipped to you based on lead time and availability. This way you get as much of your order as soon as possible, which means that your order may come in separate packages, especially if you order products from different manufacturers. Bulletproof Zone will ship orders as soon as possible.
0 Comments
Leave a Reply. |